icici Lombard car insurance

ICICI Lombard Car Insurance
ICICI Lombard car insurance policy provides legal and financial coverage to the insured car if it meets with an unforeseen incident on the road.Losses arising from third-party liabilities, theft,fire,natural or manmade calamities, etc., are covered under this car policy by ICICI Lombard General Insurance Company.

about icici Lombard general insurance company
icici Lombard general insurance company is a joint venture between icici bank and Fairfax financial holdings limited, a Toronto-based financial services company.

key features of icici Lombard car insurance

features coverage and benefits
third-party coverage yes
claim settlement ratio 96.75%
personal accident insurance up to rs.15 lakh
network garages 5900+
no claim bonus yes
no.of zero dep claims 2
no.of non-ZD claims unlimited

benefits of icici Lombard car insurance
by purchasing icici vehicle insurance, a policyholder can avail of the following benefit:

1) policyholders can avail of cashless repairs in 5900+ network garages in india.
2) the insurance company offers a quick, easy and hassle-free purchase process.
3) the claim process for car policy is also easy and fast as it can be done via the website, app and call centre.

types of icici Lombard car insurance policy

the insurance company offers three types of car insurance policies to car owners.these include:

1 icici Lombard third-party insurance
under the third-party car insurance, coverage is offered against accidental third-party liabilities arising from the insured vehicle.this policy covers death, injury or property damage of the third person.

2 icici Lombard standalone own damage insurance
an icici own damage car insurance compensates a policyholder if their car sustains damages or losses due to an unanticipated emergency.

3) icici Lombard comprehensive insurance
icici Lombard comprehensive car insurance covers third-party damages and own damages sustained by the insured car. damages caused by road accidents, theft, fire, strikes, riots, earthquakes, etc., along with third-party damages, are covered under this car policy.

What is ICICI Lombard’s voice bot facility?
As mentioned above, our voice bot facility will allow two-wheeler insurance and car insurance policyholders to register their claim in the wake of an accident instantly. The voice bot service is a highly advanced technological solution, and it works on state-of-the-art speech recognition capabilities to recognise long narratives by the policyholders.

What’s unique about this facility?
A comprehensive car insurance policy protects a vehicle owner against the losses or damages suffered by his/her vehicle during an accident or mishap. However, registering a car insurance claim may seem to be a long and tedious process. A policyholder is required to contact the insurer, submit the relevant documents and wait for the surveyor to get his/her claim passed.

How does ICICI Lombard’s voice bot facility work?
To register a claim through our voice bot facility, all a customer needs to do is call the dedicated helpline number from the accident spot itself and choose the relevant option on the IVR to get connected to the voice bot. Following this, the customer can explain his/her narrative of the accident to register the claim.